Built to support freight operations end to end, with reliable coverage, clean execution, and zero gaps.
Always-on dispatch support that manages loads, drivers, updates, and exceptions across days, nights, weekends, and holidays.
Real-time load monitoring with proactive exception handling so issues are addressed before they escalate.
BOLs, PODs, lumper receipts, OS&D documentation, and delivery packets are handled end-to-end to keep billing moving.
End-to-end TMS management to keep load data, statuses, accessorials, and records accurate throughout the lifecycle.
Dock appointments, reschedules, FCFS coordination, and lumper handling are managed cleanly to reduce delays and dwell.
Accurate invoicing, EDI 210 submission, short-pay research, dispute follow-ups, and collections support.
Carrier setup, compliance checks, authority verification, and system onboarding are handled before coverage is needed.
Structured claim intake, documentation, coordination, and follow-ups to reduce write-offs and shorten timelines.
Clean data management, KPI dashboards, exception visibility, and reporting teams can trust.
Market-aligned spot quoting and light capacity support without pulling your core team off daily operations.
Inbound emails, calls, chats, and portal tickets are triaged and handled to protect SLAs and reduce escalations.
Outsource dispatch and back-office tasks to cut payroll and HR costs while ensuring seamless operations and top-tier service.
Freight never sleeps, and neither do we. Our 24/7 dispatch ensures timely responses, better load acceptance, and consistent on-time performance.
With real-time tracking and proactive alerts, we catch delays and errors early, minimizing disruptions and protecting your bottom line.
Let Skylight handle the operational load while your team focuses on growth and customers.
Yes, we can. We can fully handle dispatch 24/7 or work alongside your team during specific shifts, overflow periods, or growth phases. You choose the level of coverage that fits your operation.
We triage requests using SLA rules and escalation guidelines.
Yes. We operate within your approved systems and workflows.
No. We follow your communication standards and represent your brand.